Return Policy

Return Period

You may return unopened and unused products within 30 days of the original purchase date for a full refund or exchange. The return period begins on the date you receive the product.

To be eligible for a return, your item must be in the same condition that you received it, unopened, in its original packaging, and with all original tags and labels attached.

Return Conditions

For a return to be accepted, the following conditions must be met:

• The product must be unopened and in its original, sealed packaging
• The product must be unused and in new condition
• All original tags, labels, and documentation must be included
• The return must be initiated within the 30-day return period
• You must provide proof of purchase (order number or receipt)

Products that have been opened, used, or damaged by the customer are not eligible for return unless the product is defective or incorrect.

Cost of Return Shipping

If you are returning an item due to our error (wrong item sent, defective product, etc.), we will cover the cost of return shipping. In all other cases, the customer is responsible for return shipping costs.

We recommend using a trackable shipping service and purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

Return Process

To initiate a return, please follow these steps:

1. Contact us through our contact form or email to request a return authorization
2. Provide your order number and reason for return
3. Wait for return authorization and instructions
4. Package the item securely in its original packaging
5. Ship the item to the address provided in the return authorization
6. Once we receive and inspect the returned item, we will process your refund or exchange

Please do not send your purchase back to the manufacturer. All returns must be sent to the address provided in your return authorization.

Non-Returnable Items

The following items cannot be returned:

• Opened or used products (unless defective or incorrect)
• Products without original packaging or documentation
• Items damaged due to misuse or negligence
• Products returned after the 30-day return period
• Items purchased from third-party sellers

General Legal Requirements

This return policy is provided in accordance with applicable consumer protection laws. Your statutory rights as a consumer are not affected by this policy. If you are located in a jurisdiction that provides additional consumer rights, those rights will apply in addition to the terms of this policy.

If you believe a product is defective or does not match its description, please contact us immediately. We will investigate the issue and provide an appropriate resolution, which may include a replacement, refund, or repair at no cost to you.

Order Cancellation Policy

You may cancel your order before it has been shipped. Once an order has been shipped, it cannot be cancelled, but you may return it according to our return policy.

To cancel an order, please contact us as soon as possible with your order number. If the order has already been processed for shipping, you will need to wait for delivery and then initiate a return.

If you cancel an order before shipment, you will receive a full refund to your original payment method within 5-10 business days.

Refund Procedure

Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-15 business days.

Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card company's processing times.

If you have not received your refund within the expected timeframe, please contact us, and we will investigate the issue.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us to request an exchange. You will be responsible for return shipping costs unless the item is defective or we made an error.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund, please contact us, and we will investigate the matter.

Contact Information

For questions about returns, refunds, or exchanges, please contact us:

Quomlareeodhikix
260 Elmwood Crest Ave
Detroit, MI 48202
Phone: +1 (646) 297-5081
Email: team@quomlareeodhikix.world